How CISOs Can Secure Board Communication

In a climate where cybercrime is rising, many mission-driven boards face significant challenges in accomplishing their goals. Effective communication and strong relationships between board members are therefore essential to ensure the long-term success and longevity of an organization.

General attorneys, board secretaries and chief information security officials (CISOs) who are under greater pressure to improve their communication with board members due to the increased emphasis on cybersecurity as well as the regulatory demands, must improve their communication. However, despite their all efforts many governance professionals struggle to keep board communications secure and well-organized. As such, it is not common for confidential internal governance communications to be delivered via insecure communication channelslike personal emails — which puts organizations at risk of security breaches and regulatory penalties.

It is essential that CISOs implement board-management solutions that allow for private and group communication and collaboration. This includes implementing board portal software that is mobile-friendly and easy to use. It also requires leveraging video conferencing tools that allow for secure and reliable virtual meetings. Instant messaging platforms and collaboration tools for documents are essential to facilitate effective and productive interactions between board members.

Additionally, CISOs must present their reports to the board in a manner that is business-like and terms to ensure they communicate the relevance of cybersecurity concerns to the company’s bottom line. For example, instead of saying that there is a high chance of a cyber attack say that it will cost the company an amount of X dollars. This helps make the issue more concrete and leads to a more productive discussion about how to proceed.